Hazelwood All Brown for Kids

Hi, thanks so much for writing, I’m sorry to hear your son hasn’t had any relief yet. :/ But there is hope as you're a bit early in the testing process.

It can take up to three weeks of continous wear for Hazelwood to begin to show results, and only if kept in 24/7 contact with the skin. Taking it off for even just a few hours seems to have a negative effect. Things to watch out for are if it is resting on top of clothing, sometimes you’ll find that they pop up above the collar and sit on top of the fabric instead of on the skin, etc.

Hazelwood also needs to get wet every few days. If there are no Baltic amber beads on the necklace, then it’s OK to wear in the bath and shower, otherwise placing it in a warm cup of water for a couple of minutes will also do the trick.

I would make sure the necklace gets a good soak and try it for another week and a half, making sure it has good skin contact all the time. Then you'll know for sure if it's going to help (about 70% of cases). If not, then we would recommend to start looking at food allergies as a potnetial cause for the eczema. But let us know if you have any ohter questions or variables, you can always write us at contact@hazelaid.com

Thanks again! :)

Brian

Hi Christine,

Thanks for writing, we’re so sorry to hear that! :/ A skin reaction is pretty rare, but it can happen. Most of the time it appears to be a reaction to the texture of the wood itself being too rough for someone who is already fighting a skin issue. The skin does not like the wood and so you find yourself in this sort of catch-22 situation of trying to treat sensitive skin with a rough object.

There are other cases where perhaps the reactions seem to be tied more to diet or even allergy, but it is hard to be sure.

In all cases of a skin reaction or any other negative reaction to hazelwood, this is what we recommend:

1. Remove the jewelry immediately
2. Consult with your family doctor

If the symptoms clear up 100%, and you and your doctor feel OK about it, you can test the hazelwood out again, and we recommend moving it to a new area to test (so if a necklace, doubling it up around a wrist or ankle). If you get the same reaction then hazelwood is not your friend and you should dispose of the necklace, in the off-chance it is bio-contaminated in any way.

But our hope is that the reaction will not reoccur and that hazelwood will be helpful for you. And if you end up discovering anything new through this process please let us know, we learn more all the time due to the important feedback of our customers! :)

Please let us know if you have any questions...

Thanks again,

Brian

Hi Payton, thanks for writing, this helps highlight a very important issue of how these items are used. It's important not to place a necklace or anklet around the wrist of a very little one for this exact reason as they are likely to place it in their mouths, which is both a choking hazard and also not something they were designed to withstand. This also is why we do not offer a bracelet style for children. If they are very little, we recommend using an anklet or doubling a necklace around their leg under their clothing (needs good skin contact and keeps it out of their hands and mouth).

It sounds like in this case the safety mechanism pulled open. If you email us at contact@hazelaid.com we can get you set up with an at-cost replacement (or even a free replacement if it turns out there was a defect of some kind, please send us a photo of the point where the wire came open).

Thanks again,

Brian