📦 FULFILLMENT TIME
Orders are fulfilled within approximately 2 business days (depending on the day and time they were placed). Carrier-quoted ship times are in ADDITION to the 2 business days’ fulfillment time.
*If you purchase an express shipping option, such as 2-Day shipping, that is only counted from the time that it is scanned into their system.
EXAMPLE: If you ordered late on a Wednesday night, and you paid extra for 2-Day shipping, your order is packed on Thursday, scanned by USPS Friday morning, delivered two days later on Monday.
🇺🇸 DOMESTIC SHIPPING (U.S.)
NEW: We are now shipping domestically from Oregon, and offer variable shipping options at checkout from multiple carriers, including DHL, UPS, FedEx, and USPS, each with live-quoted pricing. You can check real-time rate options in the cart at checkout (without having to finalize your order).
“USPS Ground Advantage” is typically the best price, around $5-7, depending on your location, and usually takes 3-4 business days to arrive (from the time of being scanned into their system, see example above). However, if you want it faster, you can select one of the express options.
Orders ship out within 2 business days. A tracking number will be sent to you automatically once it has been received by the postal system.
Orders that are shipped via USPS will be delivered to your mailbox or postbox. If you elect to use a parcel service, they will leave it at the door.
>> Please be sure to verify that your shipping address is current & accurate in your order confirmation email. If there are any typos, contact us immediately. Order changes can sometimes only be made within a few hours of placing your order. <<
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🇨🇦 SHIPPING TO CANADA
We are now shipping from the U.S. which unfortunately makes Canada a cross-border destination. However, this has also allowed us to now offer variable shipping options at checkout from multiple carriers, including DHL, UPS, FedEx, and USPS, each with live-quoted pricing AND (finally) a tracking number. 🎉 You can check real-time rate options in the cart at checkout (without having to finalize your order).
Orders ship out within 2 business days. A tracking number will be sent to you automatically once it has been received by the postal system.
Orders that are shipped via USPS will be delivered to your mailbox or postbox by Canada Post. If you elect to use a parcel service, they will leave it at the door.
>> Please be sure to verify that your shipping address is current & accurate in your order confirmation email. If there are any typos, contact us immediately. Order changes can sometimes only be made within a few hours of placing your order. <<
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🌏 INTERNATIONAL SHIPPING
Due to the evolving legal landscape around online marketplaces, we now only ship to Australia, Japan, Singapore, and New Zealand. *We apologize to our long-standing customers in Europe and elsewhere. EU regulations in particular have become too complex to comply with as a small family business. :/
We are now shipping from the U.S. and we now offer variable shipping options at checkout from multiple carriers, including DHL, UPS, FedEx, and USPS, each with live-quoted pricing. You can check real-time rate options in the cart at checkout (without having to finalize your order).
Orders ship out within 2 business days and take 14-21 business days to arrive, depending on how far from a major city center you are and potential customs delays (Example: Australian customs can take up to 3 weeks to clear). A tracking number will be sent to you automatically once it has been received by the postal system.
*All customs, duties, tariffs, brokerage, or other fees are your sole responsibility. Know your country’s importation rules before ordering from another country. While we are shipping to you from the U.S., import laws typically are concerned with the country of origin, which we have noted below for your reference:
Hazelwood, gemstone, and magnetic jewelry are “Made in Canada.”
Baltic amber jewelry (including Amber & Gemstone) is “Made in Lithuania.”
Orders that are shipped via USPS will be delivered to your mailbox or postbox by your local mail carrier. If you elect to use a parcel service, they will leave it at the door.
>> Please be sure to verify that your shipping address is current & accurate in your order confirmation email. If there are any typos, contact us immediately. Order changes can sometimes only be made within a few hours of placing your order. <<
**Postal Insurance is HIGHLY recommended for shipping to international addresses.**
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