Warranty & Guarantee


All of our products are guaranteed defect-free for 90 days.  If an item arrives damaged or defective, or if you experience a defect in the product that is not the result of excess forces, please contact us so that we can arrange for a replacement.  Change your mind?  No problem, this product can be returned us for a full refund. 

NOTE - If you believe your necklace's safety mechanism has been triggered (either due to it getting caught or due to your own child pulling it off or another child pulling it off) we can sometimes arrange replace it for you at a discounted rate!  Please contact us for details.



All of our Amber is guaranteed authentic; if you have any concerns please contact us regarding a full refund. :)